Thursday, 16 February 2012
Result first group meeting
We just finished our first group meeting to discuss the evaluation techniques we're going to use for Google+.
We decided to send out a QUIS questionnary with some additional questions about the participants' background. This is an excellent and well-established method to quickly gain insight in the user's experience for various aspects of an application.
However, we also intend to cross-validate the results obtained with this questionnary by some 'lightweight' think-aloud interviews. Several users will be asked to perform typical tasks in Google+, while explaining what they're doing to the interviewer. Both the screen and audio will be recorded. These data allow us to compare tendencies in detailed cases with the larger picture.
The questionnaire is being prepared and will be available before next week.
We'll keep you posted.
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I like this approach. QUIS being a rather general approach combined with the more personal approach of a usability lab, even if it's only just lightweight. You will get both a detailed view on things and also a view on the larger picture as you said.
ReplyDelete(Previous comment was also mine, but with a less obvious username. My apologies)